Warranty Policy

This warranty policy explains the coverage provided by White House Home Appliances for all eligible products. By registering or using your appliance, you agree to the conditions listed here. The goal is to give you clear information about what is covered, what is not and how to request service if something goes wrong.

Standard Warranty Period

Most appliances include a standard warranty that starts on the original purchase date. Coverage length depends on the product category and is listed on your receipt or product documentation. During this period, we repair or replace parts that fail due to manufacturing defects or material faults at no additional cost.

What the Warranty Covers

The warranty applies only to issues caused by defects in materials or workmanship. This includes mechanical failures, faulty electrical components and performance problems that prevent the appliance from working as intended. Replacement parts used during repair may be new or refurbished but will meet the same quality standards as original components.

What the Warranty Does Not Cover

The warranty does not apply to problems caused by misuse, improper installation, home electrical issues, accidents, water damage or modifications made to the appliance. Normal wear and tear, cosmetic scratches, noise changes over time and issues caused by third-party accessories are also excluded. Any repair attempts performed by unauthorized technicians may void the warranty.

Installation Requirements

Some appliances require proper installation to qualify for full warranty coverage. If installation is not completed by a qualified technician or if local electrical or plumbing standards are not followed, the warranty may be limited or declined. Always review the installation guide before setting up your appliance.

How to Request Service

To request warranty service, you must provide proof of purchase, the appliance model number, serial number and a description of the issue. Our support team may ask for photos, videos or diagnostic details to determine the best solution. If necessary, a technician will be scheduled to inspect and repair the appliance at your home or at an authorized service center.

Repair and Replacement Process

When a covered issue is confirmed, we will repair the defective part or replace the appliance if repair is not possible. Replacement decisions are based on product availability and the nature of the defect. If the exact model is no longer available, we may offer a comparable unit with similar features and performance.

Customer Responsibilities

It is your responsibility to use the appliance according to the instructions provided in the user manual. Regular cleaning, routine maintenance and proper storage help ensure long-term performance. Damage that occurs because maintenance was ignored may not qualify for warranty coverage.

Limitation of Liability

The warranty is limited to the repair or replacement of defective parts. White House Home Appliances is not responsible for additional costs such as food loss, water leaks, travel expenses or property damage resulting from appliance failure. The maximum liability will not exceed the purchase price of the appliance.

Updates to This Policy

We may update this policy when needed to reflect product changes or legal requirements. Updated versions will be posted on our official website. Any changes apply to future purchases. Continued use or registration of your appliance means you accept the updated policy.